Interpreting union warns of the ‘normalisation’ of video relay with new campaign

The National Union of British Sign Language Interpreters (NUBSLI) has expressed concern that video relay services (VRS) may become the ‘new’ normal for interpreters and deaf people after the coronavirus pandemic.

Their new campaign, called #RightsReclaim, comes as the union was made aware of agencies planning to move half of their service onto VRS in the long term, after the current health crisis.

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